Shipping policy

Delivery and Shipping Information

We offer free standard UK delivery on orders over £100 (a surcharge may be applied for addresses in certain UK/Channel Islands and Scottish Highlands).

We aim to despatch orders within 2-3 working days, it may take slightly longer during exceptionally busy periods.  Orders placed after 12pm on Friday will be shipped the following Monday (except on UK bank holidays and any pre-advertised holiday).

Delivery is either by Royal Mail, DHL, DPD or another courier depending on your area.

You will receive an email with tracking information once your order is shipped.

UK Standard Delivery £4.95 - (FREE on orders over £100) - 3-5 working days (Mon-Fri).  

UK Express Delivery £6.95 - 1-3 working days (Mon-Fri).

UK Next Day Delivery £9.95 next working day on orders placed before 3.30pm (Mon-Fri).

Republic of Ireland £8.95 - 3-5 working days (Mon-Fri).

Europe £15.99 - 5-7 working days (Mon-Fri).

Express International £22.50 - 2-11 working days (Mon-Fri).

All parcels are shipped using a fully tracked service.

Click and Collect

All our products can be purchased online for collection from our warehouse at Templeburn Road, Crossgar, County Down, BT30 9NG.

You will receive an email usually within 24 hours of purchase advising when your order is ready. 

Items can be collected by arranged appointment time only.

Please ensure you provide a contact number at checkout or email us at admin@mcbequestrian.com with your name, order number and contact telephone number to enable a member of our team to arrange a suitable collection time with you.

Customs & Duty - the customer is responsible for the importation of products into their country and must obey the regulations set by that country.  Additional charges for customs clearance are the customers’ responsibility.